Data Protection &Privacy Policy

Last Updated: July 2026

Welcome to the Website Privacy Policy for SEJ Mindshift. We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website www.sej-mindshift.com or contact us online.
 

1. Data Controller Information

For the purposes of UK data protection laws, the Data Controller is:

• Name: Selene Emrys-Jones (SEJ Mindshift)

• Address: 4 Thorlands, Farnham Lane, Haslemere, GU27 1EZ

• Email: selene@sej-mindshift.com

• Telephone: 07786 873306

• Data Protection Registration: We are registered with the Information Commissioner's Office (ICO) under registration number
  [WILL BE AVILABLE COMMING SOON!].

 

2. Information We Collect From You

When you visit or interact with our website, we may collect and process the following information:

• Information you give us: If you fill out an online contact form, booking request, or email us, you may provide your name, email address, phone number, and any background information regarding your therapy goals.

• Technical & Usage Data: We automatically collect standard internet log information via cookies, including your IP address, browser type, and data regarding how you navigate our site.

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3. How and Why We Use Your Data

We rely on specific legal bases under the UK GDPR to process your personal data:

• Contractual Necessity: To respond to your direct inquiries, process bookings, or deliver hypnotherapy services requested by you.

• Legitimate Interests: To maintain, monitor, and improve our website's functionality, ensuring user safety and optimal performance.

• Consent: If you opt-in to receive occasional marketing newsletters or wellness practice updates from us.

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4. Special Category Data (Therapy Records)

Please note that detailed therapeutic session histories, clinical case files, or health intake notes are classified as Special Category Data (health information). These sensitive details are never collected or stored on this public website. They are gathered offline or via separate, highly secure end-to-end encrypted medical systems with your explicit written consent, as outlined in our physical Client Intake Agreement.

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5. Third-Party Sharing and Links

We do not sell, rent, or trade your data to third parties. We will only share your information if required to by law, or with essential service providers who act as data processors (such as secure website hosting or integrated email tools), all of which comply with UK GDPR security protocols.

Our website may contain links to external sites (such as the National Hypnotherapy Society). We are not responsible for the privacy practices of external websites.

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6. Data Security and Retention

We use industry-standard technical measures to prevent your data from being lost, altered, or accessed without authorization. Your website-submitted contact messages are deleted securely once your inquiry is resolved or moved into your offline client file.

7. Your Legal Rights

Under UK data protection laws, you hold the following rights regarding your information:

• Right of Access: You can submit a Subject Access Request to receive a copy of your personal data.

• Right to Rectification: You can request that we update or correct inaccurate data.

• Right to Erasure: You can ask us to delete your personal data (subject to legal retention guidelines).

• Right to Object/Restrict: You can object to data processing or opt-out of marketing emails instantly by clicking 'Unsubscribe'.

To exercise any of these rights, please contact us at selene@sej-mindshift.com. If you believe your data has been handled incorrectly, you have the right to lodge a formal complaint with the Information Commissioner's Office (ICO).